Frequently Asked Questions

Question 1

What conditions are Ubiquiti products available in?

GIGDATA LLC · Accepted Answer

GIGDATA offers Ubiquiti in multiple conditions: New (factory sealed), Like New (open box/minimal use), Refurbished (professionally restored with testing), Used (fully functional with cosmetic wear), and For Parts (as-is for component harvesting or repair).

Question 2

Do you offer warranty on Ubiquiti?

GIGDATA LLC · Accepted Answer

Yes, all our Ubiquiti products come with a warranty. New items include manufacturer warranty, while refurbished and used items come with our 30-day money-back guarantee. Extended warranty options are available at checkout.

Question 3

How quickly do Ubiquiti orders ship?

GIGDATA LLC · Accepted Answer

Most Ubiquiti orders ship within 1-2 business days. Standard delivery takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

Question 4

Can I return Ubiquiti if they don't meet my needs?

GIGDATA LLC · Accepted Answer

Absolutely. GIGDATA offers a 30-day return policy on all Ubiquiti. Items must be returned in their original condition. Refunds are processed within 5-7 business days after we receive the return.

Ubiquiti

Ubiquiti U-POE+ 30w Power Over Ethernet POE Adapter Ubiquiti Networks RJ45

Ubiquiti Switch Flex Utility USW-FLEXUTILITY - NEW SEALED

Ubiquiti Switch Flex Mini 2.5G USW-FLEX-2-5G-5 - NEW SEALED

Ubiquiti Switch Enterprise Campus Aggregation ECS-AGGREGATION - NEW SEALED

Ubiquiti Dream Wall UDW - NEW SEALED

Ubiquiti Protect Viewport UP-VIEWPORT - NEW SEALED

Ubiquiti Switch Flex XG USW-FLEX-XG - NEW SEALED

Ubiquiti Switch Pro 24 USW-PRO-24 - NEW SEALED

Ubiquiti Access Point U6 Long-Range U6-LR - NEW SEALED

Ubiquiti G4 Doorbell Pro PoE Kit G4-DOORBELL-PRO - NEW SEALED

Ubiquiti Access Point U6 Lite U6-LITE - NEW SEALED

Ubiquiti Dream Machine UDM - NEW SEALED

Ubiquiti Access Point E7 Audience E7-AUDIENCE-US - NEW SEALED

Ubiquiti Access Point E7 Campus E7-CAMPUS-US - NEW SEALED

Ubiquiti Switch 48 PoE USW-48-POE - NEW SEALED

Ubiquiti UPS PoE Switch Mission Critical USW-MISSION-CRITICAL (120w) NEW SEALED

Ubiquiti Switch Enterprise 24 PoE (Vintage) USW-ENTERPRISE-24-POE - NEW SEALED

Ubiquiti Switch Enterprise 48 PoE (Vintage) USW-ENTERPRISE-48-POE - NEW SEALED

Ubiquiti Switch Pro 48 PoE USW-PRO-48-POE - NEW SEALED

Ubiquiti Switch Pro Max 48 USW-PRO-MAX-48 - NEW SEALED

Ubiquiti Switch Pro HD 24 USW-PRO-HD-24 - NEW SEALED - No POE

Ubiquiti Switch Pro XG 10 PoE USW-PRO-XG-10-POE - NEW SEALED

Ubiquiti Switch Pro XG 48 USW-PRO-XG-48 - NEW SEALED

Ubiquiti Switch Pro HD 24 PoE USW-PRO-HD-24-POE (600w) - NEW SEALED